1 Reply Latest reply on Jul 17, 2018 4:54 PM by RodWard

    Captivate 2017 Issue

    jeffreyr16528125

      I can't open my executable file.  When I click on the file, I keep getting an error message saying the application is blocked, my IT department checked and say it isn't them, it an Adobe issue.  I have tried reloading the application, and the same thing happens, I can publish the project to my C drive, but when I click the executable file, I get the blocked message.  What can I do to fix this, or is there a patch available already?  Jeff R.

        • 1. Re: Captivate 2017 Issue
          RodWard Adobe Community Professional & MVP

          A Captivate published EXE file is a self-running Flash SWF file.  Either your user permissions do not allow you to run your own EXE files (because you are not an Administrator) or else Flash files are blocked on your system.

           

          Have one of the IT people log into your PC and then see if they can run the EXE file.  If so, the issue is your user permissions.