4 Replies Latest reply on Jul 18, 2018 1:40 AM by petera8493536

    Bug Report-No Response :Premiere 2018 (12.1 186) &  (12.1.2 (69)  Audio-video NOT SYNC, miss clip portions when editing -Sanyo CG20 clips

    petera8493536

      I have reported the following issue at   Adobe video & audio apps   and no response so far
      Any suggestions please

       

      ------------------------------------------------------------------------------------------ ----------------------------

      Premiere Pro 2018 (12.1 186) & &  (12.1.2 (69) Audio-video NOT SYNC, miss clip portions when editing -Sanyo CG20 clips

       

      Premiere Pro CC April & July  2018 (12.1 186) & &  (12.1.2 (69) Bug Reporting

      Premiere Pro CC April & July  2018 has got a bug which cannot read/edit the Sanyo camera videos whereas Premiere Pro CC January 2018 (12.01.69) version reads/edits it perfectly.

      Problems:
      1)Video and audio out of sync
      2) unable to see the full clip in premiere window - some parts are missing in Premiere Pro CC April 2018
      (Premiere Pro CC (12.01.69) version able see the full clips and video viewers like VLC player and classic media players also shows the full clip

      the "MediaInfo 18" of a typical Sanyo video clips:

      Complete name : E:\SANY0025.MP4
      Format : MPEG-4
      Format profile : Base Media / Version 2
      Codec ID : mp42 (mp42/avc1)
      File size : 773 MiB
      Duration : 6 min 24 s
      Overall bit rate : 16.9 Mb/s

      Video
      ID : 1
      Format : AVC
      Format/Info : Advanced Video Codec
      Format profile : Main@L4
      Format settings : 2 Ref Frames
      Format settings, CABAC : No
      Format settings, RefFrames : 2 frames
      Codec ID : avc1
      Codec ID/Info : Advanced Video Coding
      Duration : 6 min 24 s
      Bit rate : 16.5 Mb/s
      Movie_More: SANYO DIGITAL CAMERA CG20
      Width : 1 920 pixels
      Height : 1 080 pixels
      Display aspect ratio : 16:9
      Frame rate mode : Constant
      Frame rate : 59.940 (60000/1001) FPS
      Color space : YUV
      Chroma subsampling : 4:2:0
      Bit depth : 8 bits
      Scan type : Interlaced
      Scan type, store method : Separated fields
      Scan order : Top Field First
      Bits/(Pixel*Frame) : 0.133
      Stream size : 755 MiB (98%)
      Language : English
      Color range : Full
      Color primaries : BT.709
      Transfer characteristics : BT.709
      Matrix coefficients : BT.709

      -----------------------------------------------------