Low-quality delivery of the license by the license provider

[Natalia Bazina]

How we can contact with the head office of Adobe if we paid for the year license but receiving free version from the Adobe supplier titled https://www.softkey.ru in Russian Federation? We have contacted with the office of Adobe on the territory of Russian Federation without any success.

[thatsmauri]

Softkey is a reseller. You will need to contact them for assistance.

[Natalia Bazina]

What we can do if the reseller is no be able to provide the services in full and giving us keys and passowrds for trial version half a year, but we paid for a full year liesence?

[Guest]

As already mentioned you need to contact the reseller

[Test Screen Name]

There is in any case no free version of Photoshop. If you mean your version of Photoshop is running as a free TRIAL, this is a technical issue, not the wrong software.

[Test Screen Name]

There is no such thing as a key for a trial version. It sounds as if you have a technical issue, which must be addressed, instead of stating you have been given the wrong product.