1 Reply Latest reply on Jul 24, 2018 2:01 AM by Adorobat

    I can't send PDF using webmail with gmail

    Princeplanet Level 1

      acrobat pro 2017

      Windows 10

       

      I am having trouble sending a pdf via webmail with my personal gmail account. I keep getting an error "error while creating message".

      I CAN send it using Outlook and Thunderbird, using that personal gmail account (using "Default email application" from Acrobat).

      I CAN send it webmail from Acrobat using my Hotmail account.

      I CAN send it webmail from Acrobat using a secondary gmail account (also personal)

      I CAN manually send it as an attachment using my primary gmail account, via Chrome browser.

       

      Looking at various posts, I made changes to various settings in gmail, with no help. I also manually setup my personal gmail account with the settings from google.  Nothing.

       

      I receive the error message when it is trying to setup the draft email.

       

      Does anyone have any thoughts or solutions? I'm at my wits end.