16 Replies Latest reply on Jul 26, 2018 8:05 AM by duchymandevon

    Cannot uninstall Lightroom cc.

    duchymandevon

      I think I have corrupted my Lightroom cc app.

      Windows 7pro

      I use a program titled Ashampoo snap10 and snapping a web page I was getting Lightroom cc opening instead of the normal ashampoo action required.

       

      Lightroom will not now open nor can I uninstall Lightroom cc, nothing happens. Also when I attempt to reinstall using my adobe email and password I do get the

      option to install but it seems to freeze and a statement states Installing now.

      Also my photoshop cc does open from (in W7 ) but only from the programs page, it will not open using shortcuts at screen anymore now.

      Being trying to contact Adobe via telephone but no luck, is there a genuine adobe number available?

      Or can you guys please help and 80 year old out of his mess?

      John

       

      PS uk user