3 Replies Latest reply on Jul 23, 2018 3:30 PM by WobertC

    All purchased presets dump into "user preset" folder in latest update

    alexb11525167 Level 1

      Hi everyone, and especially hi to adobe developers.  I just got off the phone with a wonderfully helpful customer care rep who helped me get some presets to show up that I had purchased.  He told me that in the newest update, you can hide presets that you wish to hide BUT recommended not updating BECAUSE ALLLLLL of my purchased presets would be put into one generic user presets folder.  This is unacceptable to me, as part of the value in the preset packages that I have purchased, is the ability to keep them separate and organized.  I know it is going to be A LOT of unhappy phone calls to adobe customer care if this isn't fixed quickly. 

       

      Thanks

       

      Alex