4 Replies Latest reply on Aug 7, 2018 7:05 PM by shooterstache

    3 error codes

    shooterstache Level 1

      Loaded up a new puppet for the first time and I get this. This puppet was created based on another puppet that works fine in CH. I think I just made this one bigger in size. Thanks in advanced if you have any ideas what this means.
      Screen Shot 2018-07-25 at 10.27.24 PM.png


      Lamar Jackson.psd - Google Drive

        • 1. Re: 3 error codes
          alank99101739 Level 5

          Wow! That's a cool one. (Looks like a Character Animator bug.)


          I downloaded your file, imported it, got exactly the same error.


          I then tried resizing, deleting bits, etc - and eventually got a different error message. Clicking refresh in the scene window started working. So I downloaded your original again... and it worked. Like what? So I started a new project and re-imported. Failed again with your error message (phew! I'm not going crazy!).


          Conclusion: I found if I delete the "anchors" layer inside the puppet before importing, it works. You could report that as a bug if you wanted to (there are links at the top of the forums for bug reports), but hopefully that at least gets you around your problem.

          1 person found this helpful
          • 2. Re: 3 error codes
            shooterstache Level 1

            This is indeed the answer, thanks for solving that.

            • 3. Re: 3 error codes
              DanTull Adobe Employee

              I got to this one too late. It looks like the psd linked in Google Drive has already been adjusted to avoid the bug. Out of curiosity, what was in the anchors layer that triggered the error?


              Dan Tull

              • 4. Re: 3 error codes
                shooterstache Level 1

                layers marking chest, legs, bodies. I don't think these are needed anymore in CH. I get worried about deleting things that work on a previous working puppet that I modeled this one after.