• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

"Failed to create encoder" repeatedly.

New Here ,
Jul 26, 2018 Jul 26, 2018

Copy link to clipboard

Copied

So, things have been working fine up to now. just yesterday, premiere pro started only importing sound from videos. I tried re-encoding the video, but got this error instead. Can anybody give me a hand here?

------------------------------------------------------------

- Encoding Time: 00:00:00

07/26/2018 06:54:38 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Export Error

Failed to create encoder.

Writing to file: \\?\C:\Users\temp\Videos\Counter-strike  Global Offensive\1.mp4

Writing file type: H264

Around timecode: 00;00;00;00

Error code: -1610153464

------------------------------------------------------------

Views

3.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 16, 2018 Aug 16, 2018

Media Encoder is not seeing the video stream in your file. It looks like the source video is a screen capture. See if you can transcode the file and try encoding once more. Let us know how that goes.

Thanks,

Kevin

Votes

Translate

Translate
Adobe Employee ,
Jul 26, 2018 Jul 26, 2018

Copy link to clipboard

Copied

Hi MartinF,

Can you show us a screenshot of your Export Settings dialog box?

Thanks,

Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 26, 2018 Jul 26, 2018

Copy link to clipboard

Copied

CDB252E1-2CE1-43C5-834C-66E1E2595D43.jpeg

Sorry for the quality, I’m taking the “screenshot” on my phone, because that’s what I’m typing this up on.

Something I’ve noticed is that the videos (I’ve tried multiple, or different encoders and types) are always shown as only “no video” and have the wrong resolution and framerate.

opening up the video using microsoft’s generic video player works fine, and the video is in the proper quality.

again, I’ve tried reinstalling, so the settings should be the default.

And yes, I do change the output file name when I export, of course.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2018 Aug 16, 2018

Copy link to clipboard

Copied

LATEST

Media Encoder is not seeing the video stream in your file. It looks like the source video is a screen capture. See if you can transcode the file and try encoding once more. Let us know how that goes.

Thanks,

Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines