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Adobe XD crashes when trying to start a new design

New Here ,
Aug 02, 2018 Aug 02, 2018

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When I click on one the designs it crashes and shows no error message.

I have windows 10 version 1803

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Adobe Employee ,
Aug 02, 2018 Aug 02, 2018

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Hi WithoutBrain1994,

Sorry for the inconvenience that it has caused to you. I would request you to enable crash dump and share the crash dump file as mentioned here: - How to generate crash dumps on a Windows machine.​ Please upload the file on CC or Dropbox and share the link in a private message.

Awaiting your response.

Thanks,

Atul_Saini

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New Here ,
Aug 12, 2018 Aug 12, 2018

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I've sent the link in a pm.

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Adobe Employee ,
Aug 14, 2018 Aug 14, 2018

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Sorry for the delay in response, I'll get back to you once I'd hear anything from the investigating team.

Thanks for being patient and cooperative.

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