5 Replies Latest reply on Aug 4, 2018 9:44 AM by R Neil Haugen

    No video image in Premiere Pro CC2018 V12.1 Kentos

    CoryBretz Level 1

      I've got both Premiere Pro CC Oct 2017 and Premiere Pro CC2018 V12.1 Kentos.


      While Premiere Pro CC Oct 2017 works just fine, Premiere Pro CC 2018 V12.1 Kentos (the latest download) won't show me video for any of my clips.

      The audio plays okay but I just see a black screen when I should be seeing video.

      I can see a still thumbnail of the video. But not the moving video. The same clips play fine in Premiere 2017 and in other video players.

      This is running on a brand new MSI Windows 10 computer with 16 GB ram, Intel i7 8750h and a Nvideo Geforce GTX 1080.

      All drivers are up to date.

      Any suggestions?