Could you let us know if you are getting an error in Acrobat DC? If yes, would you mind sharing more details on the issue?
Also, let us know dot version of Acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC
Let us know if you need any help.