8 Replies Latest reply on Aug 8, 2018 12:59 PM by Sheena Kaul

    Stock # 171361809

    AmadorScarlett

      I downloaded a vector stock image of what I thought was transparent glass so I could use it is a photo with the subject behind it. WHen I try to open the image in photoshop it rasterizes the layer and It is not transparent. Do I need to have illustrator for this image, or can photoshop use it. It is stock # 171361809  Thank you

        • 1. Re: Stock # 171361809
          Abambo Adobe Community Professional

          I would need to see the file...but it looks like glas... and when you place an Illustrator in Photoshop, it remains transparent:

          1 person found this helpful
          • 2. Re: Stock # 171361809
            twaritar3263062 Adobe Employee

            Hi Jaime,

             

            Thanks for reaching out the Adobe Stock community.

             

            I have checked the file ID mentioned above and noticed that it is an AI file. If you do not have an Adobe Illustrator, as an alternative you can download the images using Photoshop. But since they are vector images there are chances that the files may get pixelated and we can't give a guarantee of the image quality.

            The vector images are best to be downloaded in Illustrator.

            As a workaround you may download the trial version of Illustrator(7 days trial ) and can try to use the files.

            You may use this link to download the trial version of Illustrator:

            https://www.adobe.com/in/downloads.html

             

            Feel free to update this thread in case of any additional questions.

             

            Regards,

            Twarita

            1 person found this helpful
            • 3. Re: Stock # 171361809
              Abambo Adobe Community Professional

              Sorry twaritar3263062 ,

               

              Downloading has nothing to do with the application in which you use the file.

              In any case, the file should be downloaded in native Ai and Photoshop can handle native Ai as a smart object or you can flatten as a standard layer. But it should render correctly and not pixelated and especially it should carry over the transparency.

               

              I suppose that the OP has downloaded the EPS file. EPS files do not carry over transparency. According to Adobe EPS files are old technology and should no more be used.

               

              I never have used a vector graphic from Adobe stock, but I suppose that all stop images are current technology at the time of the upload. I suppose also that a Ai file contains all the elements that Ps can import it correctly, even if you use the Adobe Stock functionality included into the Adobe programs.

               

              If in doubt, I would recommend downloading the illustrator file from outside any program. Just to make sure that the correct file arrives at the correct spot. Then I would place the data accordingly.

              • 4. Re: Stock # 171361809
                AmadorScarlett Level 1

                Would I be able to return this image since I will no be able to use it? I wanted it for photoshop but I do not have illutrator and I didnt want to download it since I probably will never use it...

                • 5. Re: Stock # 171361809
                  Abambo Adobe Community Professional

                  Did you download the .ai file or the .eps file? Please download the .ai file and place it in Photoshop and it will show transparency.

                  • 6. Re: Stock # 171361809
                    twaritar3263062 Adobe Employee

                    Hi Jaime,

                     

                    I understand your concern here, however, I have checked your account details and noticed that the file which you have mentioned above is not yet downloaded.

                    Also, if you want to use the asset for Photoshop only, then I would suggest you to download a JPEG file.

                     

                    Feel free to update this thread in case of any additional questions.

                     

                    Regards,

                    Twarita

                    • 7. Re: Stock # 171361809
                      Abambo Adobe Community Professional

                      That makes sense.

                      twaritar3263062  wrote

                       

                      Hi Jaime,

                       

                      I understand your concern here, however, I have checked your account details and noticed that the file which you have mentioned above is not yet downloaded.

                      Jaimie has downloaded only the preview and the preview does not contain the transparency as required. That is correct.

                       

                      However, Photoshop can import Ai files correctly. Photoshop cannot edit Ai files as Ai files, but you can crop and mask as usual. Jpeg files do not contain transparency. If transparency is required there is currently no alternative to Ai files.

                      • 8. Re: Stock # 171361809
                        Sheena Kaul Adobe Employee

                        Hi Lucien,

                         

                        I believe Twarita was just trying to mention that the .ai file can be used in Photoshop but we don't guarantee the quality of the vector file because the image rasterises.

                         

                        We don't deny that the file cannot be opened in Photoshop but we recommend opening the vector files in Illustrator for best results.

                         

                        Regards,

                        Sheena