3 Replies Latest reply on Aug 8, 2018 11:30 PM by Jim_Simon

    Need help with Media Reactor lite addon

    BaRnaB3T

      Hello everyone,

       

      Being a PC user, working with .mov files, Media Reactor offers great options!

       

      So I bought it and installed it, but I haven't be able to use it so far....

       

      I've encountered two main issues :

       

      - I can't export QT H264 -> I don't have the codec displayed in the MOV QuickTime file (MR) list (only ProRes/YCBR/DNX)

       

      - I tried to export a ProRes file but I'm getting an error :

      Capture.PNG

      I tried to put a video limiter effect, but nothing changed...

       

      I've contacted Media Reactor support, but they aren't helpful at all. They were supposed to came back to me with a new version within the week, but It's been 3 months now. And everytime I ask them for an updated the answer is always the same : next week.

       

      Did someone encountered the same issues? I tried to reinstall it, without succes.

       

      Thx.