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Capture quality is bad

New Here ,
Aug 07, 2018 Aug 07, 2018

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For about 2 months now when I try to take a picture of my drawing using shapes, the image is super blurry and unusable. I can use a picture I've already taken but even then it's really bad quality. I'm not sure if it's a problem with the devices I'm using but I've tried using 2 different phones and the cameras for them work fine in general.

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correct answers 1 Correct answer

Adobe Employee , Aug 07, 2018 Aug 07, 2018

Hi A.gq.

I'm sorry the quality has gotten so bad.

Would you send me a message through the in-app feedback so I can see your app/device information? Tap the gear icon in the upper left corner of the app then Send Feedback.

That way I'll be able to gather all of your information, and any screenshots you want to send, and get it to the product team.

Sue.

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Adobe Employee ,
Aug 07, 2018 Aug 07, 2018

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Hi A.gq.

I'm sorry the quality has gotten so bad.

Would you send me a message through the in-app feedback so I can see your app/device information? Tap the gear icon in the upper left corner of the app then Send Feedback.

That way I'll be able to gather all of your information, and any screenshots you want to send, and get it to the product team.

Sue.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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