1 Reply Latest reply on Aug 8, 2018 7:25 AM by maria__

    Flash player won't enable

    kathi618 Level 1

      I am using Windows 10

      64 bit

      Google Chrome as browser  Version 68.0.3440.84 

      Flash Player  30.0.0.134

       

      I have uninstalled and re installed Flash Player

      Updated my Google Chrome and

      Re Started my computer several times.

      I have followed all of the instructions on your website For allowing flash player in setttings  and have gone through those steps several times even after uninstall and re install and nothing works.  This is the website I'm trying to use and this is what I get every time. 

       

      fedx doc store screen shot.JPG

        • 1. Re: Flash player won't enable
          maria__ Adobe Employee

          Firstly, that is an erroneous message from FedEx.  Chrome does continue to support Flash Player.

           

          Google embeds Flash Player in Chrome, there is no need to install it separately.  What Google does is disable Flash by default for each site, forcing users to enable it, on a per-site basis, unless the user whitelists all sites.

           

          See Google's help document Use or fix Flash audio & video - Computer - Google Chrome Help for assistance.  If none of the recommendations work pPlease try the following:

          1. Launch Chrome
          2. Navigate to chrome://settings/content/flash
          3. In the Allow section, click Add
          4. In the Add a site dialog window enter: http://*
          5. Click Add
          6. Repeat step 3
          7. In the Add a site dialog window enter: https://*
          8. Click Add
          9. Reload Chrome

           

          This usually works for the vast majority of users.