3 Replies Latest reply on Nov 23, 2018 2:55 AM by Adorobat

    Adobe Acrobat Not Responding When Attaching PDF To Email

    sethn76019128 Level 1

      I'm apart of an IT team and some users are experiencing an issue when they try and send there PDF to Outlook.

      Installed version: Adobe Acrobat Reader DC (18.011.20055). When clicking the envelope and clicking send file Adobe Acrobat stalls and goes "Not Responding" for roughly 30 seconds and then goes to the email. I have tried repairing the installation to no avail, made sure both Adobe Acrobat and Outlook were the default application, and made sure outlook was the Default email application in the preferences of Adobe Acrobat. The size of the PDF's are only Kilobytes in size and should have nothing to do with it. Please help me solve this issue as it's quite annoying.

      Thanks,

      - Seth