12 Replies Latest reply on Aug 10, 2018 6:13 PM by juanmario

    Unsupported format or damaged file

    LisadFox

      Hello,

       

      A few weeks ago I have started to ancounter this issue, where Premiere Pro CC 2018 has stopped recognizing avi format gaming videos recorded with Bandicam. I have looked up the issue online and tried everything from chnaging the language from Russian to English, changing the file name and location to restarting program and PC (obviously). And nothing has helped me. It still throws the same issue to the avi bandicam files that I try to import. It's worth acclaring that I haven't recently changed any settings and the program used to work perfectly fine with these files, since I've recorded and edited some before.

       

      Any suggestions you might have?

       

      Thanks in advance.