1 Reply Latest reply on Aug 10, 2018 12:17 PM by Sheena Kaul

    Licenced vector with no vector software

    danielleh3330369 Level 1

      HI,

       

      I licenced an image without realising that it required vector software #63918349. Is there a way of converting it to a jpeg without adobe illustrator? Or can I unlicence it?

       

      Thanks!

      Danielle

        • 1. Re: Licenced vector with no vector software
          Sheena Kaul Adobe Employee

          Hi Danielle,

           

          I apologize for the troubles that you've been facing with the usage of the vector file. We've the vector file downloaded as .ai and therefore works the best in Adobe Illustrator. I don't think that converting the file to jpeg would help you retain the quality of the vector.

           

          If you're just looking for jpeg files, I would suggest you to filter the search by selecting the jpeg option which would help you refine the results to show jpeg files only. Please see Stock FAQ: What are the search options in Adobe Stock? for more details.

           

          Since there is no way to unlicense the file, I'll be adding 1 license to your account to use against this vector file.

           

          Let me know if that helps!

           

          Regards,

          Sheena

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