1 Reply Latest reply on Aug 13, 2018 3:31 AM by Adorobat

    Acrobat Pro 2017 won't open documents

    johnb47456481

      Adobe Acrobat pro 2017 for mac.

       

      Architecture: x86_64

      Build: 17.11.30096.290042

      AGM: 4.30.78

      CoolType: 5.14.5

      JP2K: 1.2.2.41223

       

      The program opens and runs but:

      will not open documents

      Will not create documents.

       

      The same documents are readable perfectly by several other PDF readers.

       

      I have re-started the mac and I have completely uninstalled and re-installed the software but the same problem happens.

       

      Adobe support page doesn't even include this product, and of course their telephone support is non-existant so I'm hoping someone else has had this problem and found a fix.