Can't play Video in both, source and actual Video window

[jacomoc16745911]

Hey guys,

I have a Problem with playing the Videos in Premiere pro. Usually it just happened sometimes that I click on the "Play" Button, or click space Bar, and nothing happens. Neither the Video starts to play, nor does the play Button change into the stop Button. When I restarted the program the problem was fixed usually. But today I can't fix that problem anymore with restarting. Tried it several times..  So I hope someone has an idea What to do to fix it!

Thank you guys!

[Peru Bob]

Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

1. Do one of the following:
   • Click the Workspace menu icon and select Reset to Saved Layout.
   • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

[Sumeet Kumar Choubey · Accepted solution]

Hi jacomoc16745911,

The issue that you have reported mostly occurs due to audio hardware configuration.

You may try these steps.

• Open Premiere Pro, then go to Edit> Preferences > Audio Hardware.
• Set Device Class as MME and set the Default Input and Default Output to the system default audio device. The options for Default Input/ Default Output may look something like Speakers (2- High Definition Audio Device).

If doing this still doesn’t resolve the issue, please provide us a screenshot of  the Audio Hardware configuration window in Premiere Pro preferences and also a screenshot of the Windows Sound Panel (this can be opened by clicking on Settings in the Audio Hardware Configuration window in Premiere Pro preferences)

Regards,

Sumeet Kumar Choubey