I have Adobe Acrobat Pro XI and I'm trying to edit the default toolbar features to display the tools I wish. Even though I edit them and set them the way I want, hit the "Save" button, when I open the program again those custom settings are no longer present and the original default tools are shown.
What am I doing wrong?
The blog from Rick Borstein has good steps for customizing the tools in Acrobat XI, which Adobe stopped supporting almost a year ago, by the way.
You didn't say what steps you are taking, so it's hard to know what you are doing wrong. Please look at the AcroLaw blog and see if you can spot your mistake, and post back to let us know if you have it working.