4 Replies Latest reply on Aug 16, 2018 7:47 AM by Sheena Kaul

    Can't use 2 images I downloaded today... why?

    sandraNOR

      AdobeStock_210973945.ai

      AdobeStock_210974022.ai

       

      They are both practically the same images just one is in bw which I downloaded first to use for a project but when I could do anything with it I downloaded the same image but in a color... same thing – I can open it but not do anything with it – seems like it is locked or something. Is it me?  I have not had anything like this before.. and even if it is for some strange reason locked, why would that be?

       

      Thanks for your help. I was hoping for a support Chat here... but hey...

       

      *Sandra