0 Replies Latest reply on Aug 16, 2018 2:32 AM by Andrew Murchie

    Known Issues - Bug Reporting - Relink Files Premiere Pro CC 2018

    Andrew Murchie Level 1

      I'm trying to work out how to report a bug but Adobe doesn't seem to have any way to simply provide this info.

       

      Premiere Pro CC 2018 12.1.2 will not relink media.

       

      Windows 10 64 bit

      i7-7820 CPU

      Direct X 12.0

      GeForce GTX 1080 (Latest Driver Installed)

      128GB RAM

       

      When clicking "relink Media" on offline file the program does not open a dialogue box so effectively hangs and requires a force quit.

       

      When opening an existing project if any files are offline the application does not open a dialogue box so effectively hangs.

       

      I've read so many issues regarding re-linking files surely this must be a known issue and should be dealt with?

       

      Why are we paying a subscription for such appalling support?