Acrobat DC crashes when I open two PDF files

[gmaraujo]

I can open one PDF file without problems, but, as soon as I open a second PDF, Acrobat DC freezes.

Happens with all PDF files!

Microsoft Windows [versão 10.0.17134.228]

Adobe Acrobat Pro DC version 2018.011.20058

Need help!!

[Adorobat]

Hi Gmaraujo,

As per the issue description mentioned above, Acrobat freezes when opening two pdf files, is that correct?

Could you try following troubleshooting steps:

1- Reboot the machine once if you haven't already and check if that helps.

2- If that doesn't work, try the steps given in this help document: Troubleshoot Windows system errors, freezes | Adobe software

Let us know if you need any help.

Shivam