1 2 Previous Next 44 Replies Latest reply on Dec 8, 2018 6:08 PM by whsprague

    Map module to be discontinued?

    dj_paige Level 10

      2018-08-20 07_54_44-Start.png

      2018-08-20 07_55_30-Start.png

      So, as you can see I am running Lightroom 7.4 and I get the message shown above when starting the Map Module. If I go to the web site mentioned in the message, it shows a slightly different message that applies to only Lightroom 4 and 5. So ... we have a contradiction. Can anyone explain if the map module is really going away for current subscribers who as of today use Lightroom 7.4?

        • 1. Re: Map module to be discontinued?
          stewartr43936066 Level 1

          Pretty poor message on the website! "If you want to see this mage on a map, look at it on a  a map" i

          • 2. Re: Map module to be discontinued?
            rodlaird Level 1

            I get the same message- what is going on?

            • 3. Re: Map module to be discontinued?
              JoeKostoss Adobe Community Professional

              My guess is that it only applies to Versions 4 and 5 as stated on the web site.  I suspect that the popup on the Map Module should only pop up on those versions but was not properly coded.

              • 4. Re: Map module to be discontinued?
                dj_paige Level 10

                JoeKostoss  wrote

                 

                My guess is that it only applies to Versions 4 and 5 as stated on the web site.  I suspect that the popup on the Map Module should only pop up on those versions but was not properly coded.

                Maybe, but the message is different in Lightroom 7.4 than the one shown on the web page that applied to Lightroom 4 and Lightroom 5. So different coding.

                • 5. Re: Map module to be discontinued?
                  john beardsworth Adobe Community Professional & MVP

                  stewartr43936066  wrote

                   

                  Pretty poor message on the website!

                  I agree. It would be more helpful to say:

                   

                  1. A change in Map calls has been made by Google.

                   

                  2. To see the location of an image on a map, copy Alt/Option click the coordinates from of the GPS field in the Metadata panel located at the right side in the Map module. Then, search for these coordinates on the Internet.

                  • 6. Re: Map module to be discontinued?
                    john beardsworth Adobe Community Professional & MVP

                    I've asked the relevant people for some explanation.

                    • 7. Re: Map module to be discontinued?
                      chass51139438 Level 1

                      I am also seeing the message. I'm currently trialling Lightroom Classic with the view to upgrading from Lightroom 5. The main reason for upgrading is the map support so I will be interested in seeing an explanation.

                      • 8. Re: Map module to be discontinued?
                        georgg7003168 Level 1

                        For me too, the map module is an elementary tool in Lightroom. Since I'm traveling around the world, I want to be able to reproduce the locations of the photos. If the module should drop, then I think, if I do not drop Lightroom with me and change to another product (ceaper price).

                        • 9. Re: Map module to be discontinued?
                          Carlos (Photoshopeando) Level 1

                          Same here - I was looking for some explanation for this, and ended up here. I work with the map module every day, so I know for a fact that this message just started appearing today, at least for me.

                           

                          As some other people have already stated, Map module is one of the reasons I stay with Lightroom. I'm really eager to know for sure whether they are really dropping support for it (or not).

                           

                          If anyone finds out, let us know! Thanks.

                          • 10. Re: Map module to be discontinued?
                            belcamp george Level 1

                            Finally scraped up  enough money to get GPS feature on my camera. Works like a charm in Lightroom Classic. Now they are going to discontinue it in November?? I am really ticked. Anyone know what other programs have the map feature?

                            • 11. Re: Map module to be discontinued?
                              dj_paige Level 10

                              https://forums.adobe.com/people/belcamp+george  wrote

                               

                              Finally scraped up  enough money to get GPS feature on my camera. Works like a charm in Lightroom Classic. Now they are going to discontinue it in November?? I am really ticked. Anyone know what other programs have the map feature?

                              We don't really know if the Map Module is going away, or if this is an error.

                              • 12. Re: Map module to be discontinued?
                                JohanEl54 Adobe Community Professional

                                According to a discussion on https://feedback.photoshop.com it is an error and there will be an update that fixes this soon.

                                • 13. Re: Map module to be discontinued?
                                  dj_paige Level 10

                                  The statement at that link is so vague and unclear that I consider nothing to be settled.

                                  • 14. Re: Map module to be discontinued?
                                    Carlos (Photoshopeando) Level 1

                                    I just noticed something - while the link (adobe.com/go/lightroom-map) only mentions LR 4 and LR 5, if you look to the right, you'll see Lightroom Classic CC is actually mentioned:

                                     

                                    p6a9Jr.jpg

                                     

                                    This is not looking good... Still, I really hope it's just an error...

                                    • 15. Re: Map module to be discontinued?
                                      JohanEl54 Adobe Community Professional

                                      dj_paige  wrote

                                       

                                      The statement at that link is so vague and unclear that I consider nothing to be settled.

                                      Adobe does not have to release any update at all if it plans to discontinue the map, because the message says that will happen anyway. I assume that the statement is vague because the update is still being tested and there is still plenty of time. It could mean that the next update (7.5) might not yet deal with this if the tests are unsuccessful, but then the one after that (7.6) will.

                                      • 16. Re: Map module to be discontinued?
                                        whsprague Adobe Community Professional

                                        Rikk Flohr, an Adobe official, wrote elsewhere that "An update for Lightroom 7.x will be release shortly that should affect this issue."

                                        • 17. Re: Map module to be discontinued?
                                          dj_paige Level 10

                                          Which is so vague as to be meaningless.

                                           

                                          "Affect this issue" could mean anything. You can interpret this in a lot of ways. If it is true that the map module will not be discontinued, then why not simply say "The map module will not be discontinued".

                                           

                                          "Affect this issue" could mean Adobe is planning to change the date on which the Map Module goes away, or it could mean that it will remain with reduced functionality, or a bazillion other things.


                                          I will not accept vagueness as an answer.

                                          • 18. Re: Map module to be discontinued?
                                            dj_paige Level 10

                                            JohanEl54  wrote

                                             

                                            dj_paige   wrote

                                             

                                            The statement at that link is so vague and unclear that I consider nothing to be settled.

                                            Adobe does not have to release any update at all if it plans to discontinue the map, because the message says that will happen anyway. I assume that the statement is vague because the update is still being tested and there is still plenty of time. It could mean that the next update (7.5) might not yet deal with this if the tests are unsuccessful, but then the one after that (7.6) will.

                                            The statement could be clear and not vague, right now, today, even if the code is not yet programmed, or the code is not completely tested.

                                            • 19. Re: Map module to be discontinued?
                                              tonyc19v Level 1

                                              I have also seen this today. Very alarming, and confusing.

                                              Maps is part o the reason I like LR... can just tag images with GPS and see exactly where I was.

                                               

                                              The website says it will be discontinued "for LR4 and LR5", which is fair enough... very old.

                                               

                                              But I'm paying Adobe a monthly fee for LR Classic CC, and the web page also says its "applies to LR Classic CC".

                                              Is this another ruse to get us to move over to the cloud based LR CC?? (Which I will never do, for far too many reasons that I'm able to list here). If map view drops out of LR Classic CC it could be the final nail to make me take a serious look at one of the alternatives...

                                               

                                              Please clarify/fix this Adobe...

                                              • 20. Re: Map module to be discontinued?
                                                jackf49173927 Level 1

                                                Great news ...

                                                I also chose Lightroom for the map module and the location of my photos.

                                                I pay for LR Classic CC and don't see why we cannot get any support.

                                                Has anybody been able to chat with Adobe. I find this option very user unfreindly.

                                                • 21. Re: Map module to be discontinued?
                                                  JohanEl54 Adobe Community Professional

                                                  dj_paige  wrote

                                                   

                                                  JohanEl54   wrote

                                                   

                                                  dj_paige    wrote

                                                   

                                                  The statement at that link is so vague and unclear that I consider nothing to be settled.

                                                  Adobe does not have to release any update at all if it plans to discontinue the map, because the message says that will happen anyway. I assume that the statement is vague because the update is still being tested and there is still plenty of time. It could mean that the next update (7.5) might not yet deal with this if the tests are unsuccessful, but then the one after that (7.6) will.

                                                  The statement could be clear and not vague, right now, today, even if the code is not yet programmed, or the code is not completely tested.

                                                  Of course, and don't blame me because I didn't issue that statement. However, I think that it's very unlikely that Rikk would have issued any statement at all if Adobe wasn't working on a fix but only planned to perhaps change the discontinuation date. I'm convinced that he made that statement in an -obviously failed- attempt to reassure us.

                                                  • 22. Re: Map module to be discontinued?
                                                    belcamp george Level 1

                                                    I went to the site recommended in the popup and It was unsecured and unavailable

                                                    • 23. Re: Map module to be discontinued?
                                                      JimHess Adobe Community Professional & MVP

                                                      I have no contact with Adobe whatsoever. But it seems to me that this is an issue that has come up unexpectedly, and everyone is going to have to wait until Adobe is ready to clarify it. A thread like this one can continue endlessly with all kinds of speculation. Hundreds or thousands of users had threatened to leave because this wonderful feature "could" be going away. But nobody really knows what is going to happen. The only thing anyone can do until Adobe officially clarifies what is happening is wait and see. If you want to go look for other alternatives, do it. If this is going to ruin your workflow, that's too bad. But do you really know that it's going to happen for the current version? The best thing to do, in my opinion, is just wait for an official announcement from Adobe. When that happens, then you can make your decision. Until that happens, all this speculation is simply utter nonsense.

                                                      1 person found this helpful
                                                      • 24. Re: Map module to be discontinued?
                                                        tonyc19v Level 1

                                                        A friend of mine (Peter Orr) says he has done 'some digging' with Adobe on this, and her reports:

                                                         

                                                        "it looks like Adobe haven't written the message at all clearly. I understand that the map module was dropped from Lr v4 and 5 and a new 7.x version will be released shortly that will remove the error message for subscribers and offer continued Map Support.

                                                        It is not known when the new version Lr 7.x will be available for download, but until it is, this error message will continue to be a confusing and worrying issue for those who use the excellent Map module."

                                                         

                                                        Thanks for this Peter... I'm much happier with this situation now.

                                                        • 25. Re: Map module to be discontinued?
                                                          Mark Indig Level 1

                                                          Just off the phone with Adobe Customer "Care." For the first 20 minutes the rep insisted that NO future versions of LR would support Maps and that he would send me via email info and workaround suggestions. I kept explaining to him the disconnect between the versions 4 & 5 mentioned in the pop up window and the current version but he said Maps are over across the board. Then he put me on hold and 10 minutes later came back to tell me he had no info or workarounds to send me but I would have to use "other software" for geotagging from now on. I said it is inconceivable that that LR would just drop one of its modules and have no further info and that they would be be getting 1000 calls on this before we hung up. And I demanded to speak to a supervisor. After more time on hold, the same idiot came back on the line to tell me that only versions 4 & 5 were affected and it was like we weren't arguing about exactly that for 30 minutes. The rep was so completely incompetent and undertrained that I'm not sure what to believe but my guess is that the current and future versions will still have Maps.

                                                          • 26. Re: Map module to be discontinued?
                                                            stewartr43936066 Level 1

                                                            Unless I missed something - always a strong possibility - this does not speak well to Adobe's way of announcing changes.

                                                            • 27. Re: Map module to be discontinued?
                                                              JimHess Adobe Community Professional & MVP

                                                              It's nice to know that you have connections to such "official" sources.

                                                              • 28. Re: Map module to be discontinued?
                                                                belcamp george Level 1

                                                                Mark,

                                                                Can I share your message with another forum?

                                                                • 29. Re: Map module to be discontinued?
                                                                  Mark Indig Level 1

                                                                  Of course, but I do like the idea of 1000's of users calling them

                                                                  • 30. Re: Map module to be discontinued?
                                                                    LRheinz Level 1

                                                                    I guess the problem is caused by Google. After an update of Google Earth in February or March this year, my Garmin BaseCamp could no longer start GE. In June there was a new update of GE, and everything works fine again. I hope, Adobe can solve the problem.

                                                                     

                                                                    Heinz

                                                                    • 31. Re: Map module to be discontinued?
                                                                      john beardsworth Adobe Community Professional & MVP

                                                                      I wouldn't believe what you have heard - Customer Care aren't in the development loop. Wait until you hear something directly from the Lightroom team. Your guess is probably right, and any discontinuation will like last time (a problem caused by Google changing their API) only affect older versions.

                                                                      • 32. Re: Map module to be discontinued?
                                                                        ricky336 Adobe Community Professional

                                                                        I've also just noticed this and I have version 7.4, but the note does say '...on this version... ' so that implies 7.4 (and probably on older versions of Lightroom CC as well ) and also it implies that there will be a newer version and will be continued - so, as it says in The Hitchhikers Guide to the Galaxy - "Don't Panic".

                                                                         

                                                                        JimHess has the right attitude!

                                                                        • 33. Re: Map module to be discontinued?
                                                                          ricky336 Adobe Community Professional

                                                                          The comment is a general response by the way - not to you John.

                                                                          • 34. Re: Map module to be discontinued?
                                                                            johnrellis Most Valuable Participant

                                                                            Rikk Flohr, Adobe Official Rep, posted this in the last hour:

                                                                             

                                                                            Thank you for your patience. After additional investigation, it appears this message was appearing by mistake for some Lightroom Classic 7.4 users. 

                                                                            The issue with the errant warning message should be fixed now.  You may need to relaunch Lightroom to clear it.  If it still appears after a relaunch, you may need to clear Lightroom’s preferences.

                                                                            • 35. Re: Map module to be discontinued?
                                                                              Bob Somrak Level 6

                                                                              Thanks John and Rikk,

                                                                               

                                                                              All is well in Map in 7.4 now!!!   Maybe this thread will now fade away. 

                                                                              • 36. Re: Map module to be discontinued?
                                                                                nbirkett51 Level 1

                                                                                It's back :-). With the release of LR Classic 8.0, Adobe is saying that the map module will only be available (supported) in LR Classic 8.0.  No reason is given to explain why it can not be kept in version 7 and earlier, except that Adobe says these versions are no longer supported.

                                                                                • 37. Re: Map module to be discontinued?
                                                                                  JohanEl54 Adobe Community Professional

                                                                                  nbirkett51  wrote

                                                                                   

                                                                                  It's back :-). With the release of LR Classic 8.0, Adobe is saying that the map module will only be available (supported) in LR Classic 8.0.  No reason is given to explain why it can not be kept in version 7 and earlier, except that Adobe says these versions are no longer supported.

                                                                                  The reason is that Google changed the API again.

                                                                                  • 38. Re: Map module to be discontinued?
                                                                                    nbirkett51 Level 1

                                                                                    Figured that was the likely reason.  It is disappointing that Adobe is abandoning version 7 so quickly. Some people may have good reasons to not upgrade to 8.  Most software companies provide maintenance to at least one earlier version of their software. Adobe can hardly cry poverty as the reason to drop version 7 support.

                                                                                    • 39. Re: Map module to be discontinued?
                                                                                      dj_paige Level 10
                                                                                      Adobe can hardly cry poverty as the reason to drop version 7 support.

                                                                                       

                                                                                      Where are they crying poverty??

                                                                                       

                                                                                      Most software companies provide maintenance to at least one earlier version of their software.

                                                                                       

                                                                                      For as long as I have been using Adobe products, they have not provided maintenance to one earlier version. That's how they do business. Maybe it's not as generous as other companies, but that's their business model.

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