As you're looking to cancel the subscription, please have a look at this article and see if it helps: How to cancel your Adobe Creative Cloud plan or membership
It doesn't work. Im unable to cancel my membership as well. After clicking "cancel plan", what I got was "Contact support to make changes to your plan."
And now I can't even contact support to do so due to the time difference and no availability of email/phone to contact support.
Could you help me please?