1 Reply Latest reply on Sep 10, 2018 5:14 AM by Vidya Sagar

    Drops problem with mov files in premiere cc2018


      I'm working in premiere pro CC2018 with an imac macOS High sierra version 10.13.6 and when I import a clip .mov in premiere i haven't any problem, but when I press play to reproduce it, the video make drops and freeze the image while the audio continue working correctly.

      I already installed perian, I have Quicktime Player 10.4(928.13) (for the codecs i may need or I don't know).

      I already empty the render folder and still happen.

      I would like to be able to work without doing render to this kind of files.

      I'm becoming crazy searching a solution, please, if you have any solution it would save my life.