I'm working in premiere pro CC2018 with an imac macOS High sierra version 10.13.6 and when I import a clip .mov in premiere i haven't any problem, but when I press play to reproduce it, the video make drops and freeze the image while the audio continue working correctly.
I already installed perian, I have Quicktime Player 10.4(928.13) (for the codecs i may need or I don't know).
I already empty the render folder and still happen.
I would like to be able to work without doing render to this kind of files.
I'm becoming crazy searching a solution, please, if you have any solution it would save my life.
Sorry for the playback issue. What is the selected renderer in project settings? Change it and see if it works: FAQ: How to change the Video Renderer in Premiere Pro?
What is the resolution of the MOV files? If its high, try using the proxy workflow: Work offline using proxy media |
Please let us know the status.