5 Replies Latest reply on Sep 10, 2018 5:18 AM by Vidya Sagar

    Source monitor and Playback do not function


      Hello, I use Premiere Pro CC in the update 12,1 (The most recent version of August 2018)


      Both the source monitor and the playback monitor have no screen and show only the colour of the background. When scrolling through the timeline, the timeline in playback and audio do work, but there still is no visual representation at all.


      When switching to a different working space, the shape of the playback screen changes depending on the workspace and when going back, the old workspace lines still show through the playback as though it's a window showing the other working space whilst everything else behaves ordinarily.


      I've tried to change many things like the rendering to "Software only", updating the app, re-installing the app and removing all preferences, but nothing seems to work.


      I would greatly appreciate any help.