14 Replies Latest reply on Mar 18, 2019 11:53 PM by quincysuneo

    Import video to project no audio (video from HTC U12+)

    lekhanh88 Level 1

      Dear all friends, i'm from Vietnam, sorry english not good

      I have a problem with Pre 2017

      - I have some video from phone HTC U12+ (MP4, 1080p 60fps)

      - I created project on Pre 2017, but when i import video to project, video no audio (see photo)

      z1092249925811_4a65d50fe822306a6342005d15d5c94d.jpg

      z1092249918467_6e12e8e6dfd4c327ba84375a54095296.jpg

      - i try clear media cache, rename video, move another folder, etc.... BUT cannot fix

      Pls help fix this problem

      You can download some my video to try:

      https://drive.google.com/open?id=1zYvtF_Dw3fMwcA9RXpc2bEbe__I-Hhfb

      https://drive.google.com/open?id=1jpBq_nqAAAx6Fc7VPIz0vjDly1ELQK_U

      Thank so much