3 Replies Latest reply on Aug 27, 2018 12:26 AM by Axel Matt

    Update Lightroom Classic - I receive : Exit Code: 188

    johant56126396 Level 1

      When i try to update my Lightroom Classic CC , i receive the message "update failed" .

       

      More info:

      Exit Code: 188

      - 2 fatal error(s), 0 error(s), 0 warnings(s)

       

      FATAL: Sanity check for installation failed, Current version of HD Client 4.3.0.256 does not support this build with minimum supported version 4.4.0.134

      FATAL: Error occured in install product workflow with error code 188 error message

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      Lightroom Classic version: 7.3.1 [ 1167660 ]

      License: Creative Cloud

      Language setting: en

      Operating system: Windows 10 - Home Premium Edition

      Version: 10.0.17134