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Welcome to the forum.
X4 is not compatible with Word 2003. The first version to run with that was X5 and then a patch was required.
Thanks, Peter. That's exactly the information I wanted. (Too bad RH didn't make it easy to find out.)
Yes they did. They provided these forums. You asked, I answered.
I am having this same issue but with version RH X5. I have Windows XP and MS Word 2003 SP3. Can you tell mw which patch is required? Thanks in advance for your help!