When will I receive my refund?

[johnp25510316]

Hello,

I cancelled the Acrobat Standard DC subscription  on 19/08/2018 which was the 13 days and I have not recieved refund

When will I receive my refund?

Thank you!

[John T Smith]

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[twaritar3263062]

Branching to a new discussion,

Moving to Adobe Creative Cloud​

[KanikaS · Accepted solution]

Hi John,

We're sorry for the inconvenience.

I see that the refund had been created, however, it got delayed because of some issues. The email to process the refund has already been sent. Request you to kindly wait for 1-2 business days.

The reference number is ADB-3473282-T8Q6.

Thanks

Kanika