4 Replies Latest reply on Aug 31, 2018 5:12 AM by terryl2697396

    Why Acrobat DC does not open PDF?

    terryl2697396 Level 1

      I am working with a 2018 MacBook Pro.

      I was working fine with Acrobat DC and the following day continuing on it failed to open any PDFs. I uninstalled and re-installed but it had the same issues.

      I called Apple Joint Venture for assistance and the operator suggested I create a New user on my Mac. We did this and reinstalled the Acrobat DC on the Test User. This seemed to work but its not ideal as all of my work is on the other user name account.

      Can someone please advise how I can get the original program working on my account?