I am an Adobe Administrator at my health care organization. I have many different Adobe products installed on multiple endpoints on Windows 7. About 6 months ago I began getting complaints that Acrobat DC will not launch. When Acrobat DC Pro is launched it may seem that its starting, but never opens. In the task manager processes Acrobat.exe is listed as running.
If Acrobat Pro DC is launched shortly after logging in, it opens. But, if the PC has been logged into and multiple apps have been opened, this seems to be when Acrobat Pro fails to launch. The event viewer is not indicating any errors related the Adobe.
I have tried many different things to resolve the problem.
I'm at a loss and don't know what to do anymore. Is anyone else experiencing this? If so, what did you do to resolve it?