That is a problem, Harry, because Adobe *official* care does
not extend to Trial versions, so you are pretty much left on your
own. I would start with the assumption that your machine meets
minimum requirements (
here to view minimums), and assume something might have
corrupted your download.
That said, my next step might be to go to Control Panel
(Add/Remove Programs) and remove Captivate 3 from your system (if
it is even there), discard the download you now have, and start
from the beginning, downloading a new copy of the executable.
link to Captivate 3 download is right here.
As a late thought, I may be tilting at windmills ... you said
*it fails to work in Trial mode* and I assumed you mean that it
won't open at all. Is that the case, or what other symptom are you
Thanks much, and
welcome to the Captivate User community!!
~ best to you ~