2 Replies Latest reply on Sep 13, 2018 12:38 AM by Vidya Sagar

    Premiere won't launch

    gwens89688699

      Hi, I have been invited into a team, I had Premiere from an older subscription, but I uninstalled and reinstalled but when I try to launch Premiere a Creative Cloud it just opens a window and hangs.  I've logged on and every thing at the account level looks fine.  Any ideas?

       

      Also, why is it so hard to contact support.  There was no support options for this, just the forum.  I think that sucks....just in case some one from Adobe is reading this, your customer support could be vastly improved!