1 Reply Latest reply on Sep 2, 2018 9:16 PM by Akash Sharma

    Preferences Missing After Lightroom Classic 7.5 Upgrade

    robert jb39482588

      I apologize in advance if this has already been answered. My preferences seem to be gone after the latest Lightroom Classic 7.5 Upgrade. It looks like a fresh install after the 7.5 upgrade. I am missing my watermarks and my various plugins and presets including those from Topaz and On1. Is there a way to get these back or do I have to reinstall everything that is missing? Thank you for the help.

        • 1. Re: Preferences Missing After Lightroom Classic 7.5 Upgrade
          Akash Sharma Adobe Employee

          Hi Robertjb39482588,


          Sorry that Lightroom Classic CC app preferences are missing after the recent update to 7.5 version.


          Could you please check for your presets in the location below?


          Presets and templates:-

          (.lrtemplate) Presets or templates in the .lrtemplate format are stored at: C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\[preset or template folder]\[preset or template filename.lrtemplate]


          (XMP) Beginning with Lightroom Classic CC v7.3, the existing presets in the .lrtemplate format are automatically converted to a new XMP preset format. After conversion, the new XMP presets are saved at: C:\Users\[user name]\AppData\Roaming\Adobe\CameraRaw\Settings


          (Presets stored with the catalog): If you've enabled the Store Presets With This Catalog option in the Lightroom Classic preferences, the presets and templates files are saved at: C:\Users\[user name]\[catalog location]\[catalog folder name]\Lightroom Settings\Settings


          You may also take a look at this discussion missing 'user presets' folder for more info.




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