14 Replies Latest reply on Dec 24, 2018 1:45 AM by sandrac1461037

    Damaged or Corrupted CR2 files

    files not syncing

      I took photos on Saturday and they are not able to preview or import in Lightroom Clssic CC. Only preview and imports 1/3 of the photos from my SD card. I took with my 6D MK II. I was able to playback in my camera at the photo session but I can't not playback.  My Adobe Lightroom and Camera Raw are up-to-date. Also, I downloaded the DNG Conveter program but it didn't work.  Not sure if it's the SD card malfunction.


      Here is a sample file you can take a look.

      Dropbox - Saved Pictures - Simplify your life


      I also purchased a photo recovery program but no luck. It supposed to fix damaged or corrupted cr2 files according to the company 's website.


      Please Help me. i am desperately looking for solutions.  I really appreciate your time in advance.  Thank you so much.