1 Reply Latest reply on Sep 4, 2018 9:08 AM by AnandSri

    Acrobat will not open

    sarahb25373624

      I've been having an issue where Acrobat will not open any documents. The app indicates that it is open, but no windows or anything appear. It does not matter if I try double-clicking on a PDF, right-clicking to open, or open Acrobat, and then go to file > open. Nothing happens in any of these scenarios. 

       

      For reference, I am on a Mac, running Sierra 10.12.6. CC is on version 4.6.0.384

      All my CC apps are updated to current releases.

       

      I tried uninstalling and re-installing Acrobat with no luck.

       

      Has anyone else had this issue and resolved it?

      This has been going on for a couple weeks now, and it is negatively impacting my workflow greatly.