14 Replies Latest reply on Sep 9, 2018 9:31 PM by anner76609436

    New Canon 6D Mark 11 images not recognized by Lightroom to import


      I imported images from my Canon 6D to Lightroom desktop version being able to preview them but now have a new Canon 6D Mark 11. During import i cannot see any images just a grey box which says' preview unavailable for this file". To open and view i have to open in Photoshop. I have an Adobe subscription and all updates have been done as of today.