My lightroom is experiencing what the program calls reduced functionality. After signing out and signing back in, lightroom insists on telling my I have a trial version. I actually have a monthly paid version. When I go through the steps to fix this, It leads me to the licencing and purchasing plan page. Eventough it reflects plaid and subscribed, the program insists that Im on a trial version, help!
Have you tried to uninstall and reinstall? You may need to call Adobe on this one. Can you pull the transaction history on your Manage Account page? This way when you call Adobe you will have the info you need.
I have done all of that. The only thing is Adobe is not open on the weekends for calls. Also I have a transaction history
Sorry that Lightroom is opening up with reduced functionality. Could you please let us know the version of Lightroom you're using? Also, make sure you are signed in with the correct Adobe ID. Quit Lightroom and sign out and back into the Creative Cloud desktop app: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html