7 Replies Latest reply on Sep 21, 2018 8:25 PM by venkatb42477255

    Failed to find a place for the imported file

    venkatb42477255

      I have this error when trying to import RAW files.  Worked fine till yesterday when I updated the Lightroom Classic CC to 7.5.

       

      I also have other errors opening the new version

      - Error on changing modules message

      - Develop or crop function doesnt work

       

      Thanks

        • 1. Re: Failed to find a place for the imported file
          WobertC Adobe Community Professional

          I have this error when trying to import RAW files. 

          Recheck your "Destination" settings in the Import dialog.

          Is the Destination Drive an 'External' and connected?

          Is there sufficient space for the photo files?

          Is it possible you are trying to Import the photos back to the camera memory card?

          Are you making "a second copy" at the time of Import and is this temporary backup 'Destination' available?

          I also have other errors opening the new version

          - Error on changing modules message

          Troubleshooting guide for errors that can occur when you change modules in Lightroom

           

          - Develop or crop function doesnt work

          "Doesn't work"  how? Any error message?

          Some more details of any error messages (the exact words or screen-clips) would be helpful.

           

          Post a screen-clip of your LR System Info to help with possible answers.   LR Menu: HELP > SYSTEM INFO...

          • 2. Re: Failed to find a place for the imported file
            Tony_See Adobe Community Professional

            Which camera make Raw files are being imported thanks?

            • 3. Re: Failed to find a place for the imported file
              venkatb42477255 Level 1

              Thank you for your prompt replies.

               

              1. Error that comes up when I open Lightroom "An error occurred when attempting to change modules."
              I have tried solution 1 from the link you suggested.  It did not work.  Will try reinstalling.

               

              Lightroom Classic version: 7.5 [ 1186149 ]

              License: Creative Cloud

              Language setting: en-SG

              Operating system: Mac OS 10

              Version: 10.13.6 [17G65]

              Application architecture: x64

              Logical processor count: 20

              Processor speed: 3.0 GHz

              Built-in memory: 131,072.0 MB

              Real memory available to Lightroom: 131,072.0 MB

              Real memory used by Lightroom: 1,593.6 MB (1.2%)

              Virtual memory used by Lightroom: 3,914.2 MB

              Memory cache size: 0.0MB

              Internal Camera Raw revision: 1001

              Maximum thread count used by Camera Raw: 5

              Camera Raw SIMD optimization: SSE2,AVX,AVX2

              Camera Raw virtual memory: 40MB / 65535MB (0%)

              Camera Raw real memory: 43MB / 131072MB (0%)

              Displays: 1) 5120x2880

               

               

              Graphics Processor Info:

              Metal: AMD Radeon Pro Vega 64

               

               

               

               

               

               

              Application folder: /Applications/Adobe Lightroom Classic CC

              Library Path: /Users/xxxxx/Pictures/Lightroom/Catalogs/Lightroom Master xxxx.lrcat

              Settings Folder: /Users/xxxxx/Library/Application Support/Adobe/Lightroom

               

               

              Installed Plugins:

              1) AdobeStock

              2) Aperture/iPhoto Importer Plug-in

              3) Canon Tether Plugin

              4) Facebook

              5) Flickr

              6) Nikon Tether Plugin

               

               

              Config.lua flags: None

               

               

              AudioDeviceIOBlockSize: 512

              AudioDeviceName: MICROMEGA USB 1.0 Audio Out

              AudioDeviceNumberOfChannels: 2

              AudioDeviceSampleRate: 44100

              Build: 10.0x7

              CoreImage: true

              GL_ACCUM_ALPHA_BITS: 0

              GL_ACCUM_BLUE_BITS: 0

              GL_ACCUM_GREEN_BITS: 0

              GL_ACCUM_RED_BITS: 0

              GL_ALPHA_BITS: 8

              GL_BLUE_BITS: 8

              GL_DEPTH_BITS: 24

              GL_GREEN_BITS: 8

              GL_MAX_3D_TEXTURE_SIZE: 16384

              GL_MAX_TEXTURE_SIZE: 16384

              GL_MAX_TEXTURE_UNITS: 8

              GL_MAX_VIEWPORT_DIMS: 16384,16384

              GL_RED_BITS: 8

              GL_RENDERER: AMD Radeon Pro Vega 64 OpenGL Engine

              GL_SHADING_LANGUAGE_VERSION: 1.20

              GL_STENCIL_BITS: 8

              GL_VENDOR: ATI Technologies Inc.

              GL_VERSION: 2.1 ATI-1.68.20

              OGLEnabled: true

              GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

               

              2. Error on importing RAW files - this worked fine till yesterday (before the upgrade)

               

              Is the Destination Drive an 'External' and connected? Yes

              Is there sufficient space for the photo files? Yes

              Is it possible you are trying to Import the photos back to the camera memory card? No

              Are you making "a second copy" at the time of Import and is this temporary backup 'Destination' available? NA

               

              Canon RAW files being imported (.CR2)

               

              3. Error - unable to activate the develop module. 

              Possibly linked to error 1.  I cannot see the modules active with my galleries after I launch Lightroom.

              I need to click on Map or Book and then back to see the grid.  For develop, I can see the module come up after this but the editing window is not activated.

              • 4. Re: Failed to find a place for the imported file
                WobertC Adobe Community Professional

                2. Error on importing RAW files

                Can we see a screen-clip of the error message please?

                3. Error - unable to activate the develop module.

                With an in-avtivated Develop module- I am thinking that your subscription has expired, but your system info looks good.

                If the re-install has not corrected the problems, try the common suggestions-

                --Sign-out of the CC Desktop App, then Sign-In again.

                --Reset the Preferences file.

                If all else fails- contact Adobe Customer Care.

                • 5. Re: Failed to find a place for the imported file
                  venkatb42477255 Level 1

                  Please see attached.  A full reinstall of Lightroom did not help

                   

                  I confirm that the source for the importing of photos and the destination (NAS) is reachable and otherwise accessible from LR and the Mac.

                  grab1.pnggrab2.png

                  • 6. Re: Failed to find a place for the imported file
                    Jao vdL Adobe Community Professional & MVP

                    venkatb42477255  wrote

                    destination (NAS) is reachable and otherwise accessible from LR and the Mac.

                    Aha! What kind of NAS? How are you connecting (SMB/CIFS, iSCSI, or Afp?). Using NAS drives for image storage can be quite problematic depending on how you connect and the type of NAS.

                    • 7. Re: Failed to find a place for the imported file
                      venkatb42477255 Level 1

                      Thanks and sorry that I can get to this only on weekends.  I use a Synology NAS.  I am not sure what the connection type is but I think it is smb. The connections and imports have worked with Synology till the recent LR upgrade.