4 Replies Latest reply on Sep 9, 2018 10:09 AM by jdefraine

    Unable to import Mp4 files ..... Dynamic Link Server Failed !

    jdefraine Level 1

      Have searched the web for a solution and still no luck

       

      Operating on iMac running latest version of LR Classic CC, and when I try to add MP4 files .... continue to get the attached error message

       

      Screen Shot 2018-09-09 at 7.23.54 PM.png

       

      Have deleted below files, no luck

       

      Screen Shot 2018-09-09 at 7.25.01 PM.png

       

      Tried to Purge video cache, but after 2 days it appear to have not done anything

       

      HELP PLEASE !