I am using fill and sign on my phone and adding a signature but when I sign in on a computer the signature is not showing up when I use fill and sign.
As you have mentioned above, you have added the signature in PDF using the Fill & Sign mobile application.
When you use Fill & Sign mobile application, it does not sync the changes on the original PDF.
It saves the document with the signature in the Fill & Sign application from where you can share or send the file.
That is the reason when you open the PDF on desktop application, the signature does not show.
Hope that answers your query.
Let us know if you are referring to something else or have any questions.
I think the issue is the mobile app not syncing with the cloud. I have had instances where an employee adds signature to fill and sign , but when the use fill and sign on a pc the signature is not available to sign documents.
Sent from my iPhone