2 Replies Latest reply on Sep 19, 2018 11:39 AM by lttl.espana

    Adobe Acrobat DC Pro 2018.011.20035 Crashes During Check Box Edit

    lttl.espana Level 1

      Using clients software version of Adobe Acrobat DC Pro version 2018.011.20035 on Windows 7 64 bit.  Created a pdf form with check boxes last week.  Sent out for comments.  Tried editing form today, Monday, September 17, 2018.  I added more text to my form, so had to move the text boxes.  If I try one of the following methods the application crashes.

       

      • Prepare Form > select several check boxes > application crashes
      • Prepare Form > select a single check box > application crashes
      • Prepare Form > right click on a check box, so I can check to see if I have it locked > application crashes
      • Reinstalled application > issue still occurs
      • Have researched the internet for other methods > methods fail
      • I have read that such issue has been occurring since 2007.

       

      Next step, I was going to talk to our clients IT about upgrading to the latest build, but there are no release notes to support this will fix the issue.