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Have them go to Edit - Preferences - Language and change the Application Language setting to either "Choose at application startup" or "Same as the operating system"...
I've tried that both of those options and it doesn't help. The choose at application start up doesn't prompt for a language and the same as operating system doesn't change the language to Chinese.
I think you may have to buy the Chinese software, in China.
Sorry for the delayed response.
As mentioned in the description above, you want to install Acrobat in Chinese language, could you try removing Acrobat in the machine using cleaner tool:Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
2- Reboot the machine
3- Download and install Acrobat MUI installer from here: Download Acrobat DC installer for Enterprise term or VIP license
4- While installing, click customize and select the language you want to install.
Below are the screenshots:
You may refer to the following help document for more info:
Let us know if you need any help.