ctrl+n isn't working please help

[attilak94560809]

Hello

ctrl+n isn't working for some reason . Any ideas please.

When I opened the Photoshop 2018 before I had a lot's of previous work on the black background so I could choose any of them to start my work , but now is just a black blank background show up.

Thanks

[Sahil.Chawla]

Hi Attilak,

We're sorry to hear about Ctrl+N not working, could you please try resetting the preferences of Photoshop and let us know if it helps?

Preferences in Photoshop

Regards,
Sahil

[attilak94560809]

Hi

Thanks for the reply , but unfortunately did not work.

May be reinstall

[Peru Bob]

If you reinstall, you may need to use the Cleaner Tool:

Use the Creative Cloud Cleaner Tool to solve installation problems

[cinziamarotta]

Hi,

read here, it could help you:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

[attilak94560809 · Accepted solution]

Hi Everyone

I just fixed the problem. Reinstall the photoshop is the key for it. I did it and it's working perfectly.

Thanks for the help