4 Replies Latest reply on Sep 24, 2018 8:27 AM by Jim_Simon

    Premier Pro CC (12.1.2 Build 69):  Dropped frames during edit/playback

    digitalsundog Level 1

      I'm a working professional in the film VFX industry recently switched over to Premier Pro CC and I'm attempting to cut a new demo reel using content ripped from Blu Ray disks.  After dropping the clips into Premier as I work I'm getting severe dropped frames and frame mismatch during playback. The mismatch frames 'appear' as if they are slipping either forward/backward during playback.


      My content details:

      Type: MPEG Movie

      File Size: 10.86 GB

      Image Size: 1920 x 1080

      Frame Rate: 29.97

      Source Audio Format: 48000 Hz - compressed - Stereo

      Project Audio Format: 48000 Hz - 32 bit floating point - Stereo

      Total Duration: 01:44:23:24

      Pixel Aspect Ratio: 1.0

      Video Codec Type: MP4/MOV H.264 4:2:0


      My Machine specs are:

      OS: Windows 10 Pro

      System:  64-bit

      CPU:  Intel Core i7-5820K CPU @ 3.30GHz

      GPU:  Nvidia GeForce GTX 980

      RAM:  64.0 GB


      Project set up:

      Premier Pro is installed on my Local Disk (C:)  My Project files are set up on a separate Crucial SSD (D:) drive for speed instead of my mechanical (E:) drive.  I've ingested my content to the same parent folder as project folder.


      I've been going through the doc's and tried the following:

      enabled the Show Dropped Frames indicator

      lowering playback res to 1/4

      disabled High Quality Playback

      enabled/disabled the 'Renderer: Mercury Playback Engine GPU Acceleration' without success

      matched footage in sequence settings

      I don't have safe margins enable and the Lumetri Scopes Panel is closed


      I've also set up a 720p proxy to speed up my work flow but unfortunately the proxie output has mismatched frames with the full res source material.  I'm on a time deadline and would welcome feedback if I am missing a fundamental part of the set up.