10 Replies Latest reply on Sep 24, 2018 6:13 PM by jennjennberry

    Adobe Acrobat Files Problem

    jennjennberry Level 1

      I have Creative Cloud and Adobe Acrobat opens some files but won't open others with seemingly no file difference. For instance, when I download a font or graphics and I get 4 files, 2 of which are AA files, only one will open and the other has a pop up as soon as Acrobat loads saying it isn't "the right file type or the file has been damaged somehow" and gives the example that it may have been emailed (it wasn't) and corrupted during transfer or something. This is a problem with downloads very regularly so I really want to know what I'm doing/not doing or what program I'm missing....basically how can I start opening all the files sent to me?