Can not install any Adobe products Error P1

[HikaruChang]

Creative Cloud install error code: P1

I try to delete all of Adobe files, include /Library and /Application etc.

Also tried to use AdobeCreativeCloudCleanerTool, but the problem remains.

System version: macOS 10.14

[kglad]

i think today is the official release of 10.14 so you might need to wait until the end of the day for adobe to release a compatible cc. 

so tomorrow:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud - ie, download the latest version.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

[HikaruChang]

Thanks for your reply, follow your step, but the problem remains. I can't install any Adobe Products.

But, in second step, uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html​", it shows uninstall successful but with errors.

[lindamicciche]

I am having the same issues I have tried every possible solution published. turned off the firewall and antivirus. restarted.

uninstalled CC. restarted. Uninstalled all the products. restarted. ran the cleaner tool. restarted. changed file/folder names of oobe then restarted. tried calling adobe. could never get to a human.
As of right now. i have no adobe on my machine. and i still cannot install CC . cannot work today. argh

[Jeff A Wright]

Lindamicciche and HikaruChang please make sure to implement all four solutions listed in "Failed to install" error received when installing Adobe Creative Cloud desktop app .   HikaruChang from your response in post #2 it appears you stopped at Solution 2.  Please continue to solution three and make sure to not only run the CC Cleaner Tool but also locate and rename the OOBE folder.

If either of you continues to face confusion with implementing the steps listed in "Failed to install" error received when installing Adobe Creative Cloud desktop app then please post a screenshot using the process listed in FAQ: How do I capture and post a screen shot or video? .

[HikaruChang]

I have used Adobe Creative Cloud Cleaner Tools to clean all of Adobe products.

And, also delete OOBE folder.

But, I still can not install it.

[HikaruChang · Accepted solution]

I have update 10.14(18A391), and Creative Cloud was successfully installed.

Thanks

[Jeff A Wright]

Excellent, thanks for the update, HikaruChang!

[Spjika]

I'm in the same boat. I restored to a new mac, running Mojave 10.14.2, everything is ok except this p1 error when I try to install Creative Cloud or any Adobe app. I've done all four steps mentioned, run cleaner, and it doesn't let me clean the Fix Hosts also, but my host file is stock, empty of new entries.

I've cleared my login on the old mac, and tried using a different adobe ID to login.

Stuck.

[Jeff A Wright]

Spjika, sorry to hear that you still face error P1 when attempting to install the Adobe Creative Cloud desktop application.  If you are confident that you have implemented all of the suggestions, offered Kglad and I, in this public forum discussion then please begin a chat session at Contact Customer Care so that direct assistance can be provided to resolve the error.